Refund Policy
At LOOPTOURWORLD, we ensure transparency in all transactions:
1. Order Modifications & Cancellations
-
Submit requests within 12 hours after payment.
-
Cannot cancel once order is processed, packed, or shipped.
-
A 6.9% + $1 processing fee applies.
2. Returns
-
30-day return period from purchase or 14 days from delivery.
-
Items must remain unused with original packaging.
-
Customers bear shipping unless the item is defective, incorrect, or damaged.
3. Refunds
-
Issued for incorrect, damaged, or late deliveries.
-
Documentation required (photos, videos, order info).
-
Buyer’s remorse: return shipping paid by customer.
-
Refund processed after item inspection.
4. Exchanges
-
Free replacement for carrier errors.
-
Replacement costs apply if customer provides wrong shipping info.
5. Restrictions
-
Orders in transit cannot be canceled.
-
Pre-orders/custom items are non-refundable unless defective.
-
Packages lost or stolen after delivery are not reimbursed.
6. International Orders
-
Customs fees may apply depending on your country.
-
Returns/cancellations due to customs fees are generally not accepted.
7. Contact
Email service@looptourworld.shop for help with cancellations, returns, exchanges, or refunds.